Struggling to Get
Your Online Business Going?
Your Online Business Going?
Many clients come to us with a good product, but need help turning their ecommerce site into a success.
Our Product Data is
a Mess
a Mess
We have the content but nothing is organized or integrated properly
We're Getting Tons of Returns & Complaints
Our current ecommerce site is broken and it's costing us business
We don't even know where to start
There are so many choices and things to do, we're overwhelmed
Why Choose
ITW for Your
Online Store
Let’s discuss your projectITW for Your
Online Store
Solutions Tailored to Your Brand & Product
We Design Seamless Customer Experiences
Security-minded to keep you protected
User-Friendly Product Management Tools
integration with ANYTHING out there
Experts at telling product stories
Our Ecommerce Design Process
1
Discovery & planning
- Business Analysis
- Website Audit
- Product Data Analysis
- Requirement Gathering
- Project Scope & Estimation
- Project Delivery Plan
2
Project Documentation
- Business Requirements
- Information Architecture
- Product Data Architecture
- Solution & Technology Design
- Creative Direction
- Integration Design
3
Implementation
- Infrastructure Setup
- UX/UI Design
- Full-Stack Development
- Integrations
- Quality Assurance
- Deployment
4
Management & Support
- Website Support & Maintenance
- Server Management
- Managed Security
- Dedicated Team
- Performance & KPI Reviews
technologies
Filter by category
- Design
- Colloboration
- Development
- Integrations
- Mobile
- Data
- Hosting
Design
With help from industry-leading
design tools, we create detailed user flows, UX wireframes and UI screens
that put the user at the heart of every website. Technology adds efficiency
to our design process while improving collaboration—resulting in faster
turnarounds without compromising on quality.
Colloboration
Strong communication and planning
are cornerstones of every ITW project, but we couldn't do it without the
right technology. We use innovative platforms in project management,
collaboration and content creation to help deliver projects on time and
budget.
Development
We use leading development
technologies and frameworks to deliver professional websites for small
businesses to enterprise clients. By staying on top of innovations in front-
and back-end development, we continually upgrade the performance,
accessibility and security of our websites.
Third-Party integrations
Our cloud expertise open up new
opportunities for clients in search of greater scalability, control and
efficiency. We specialize in areas such as deployment automation, CI/CD,
cloud migration and managed services for cloud infrastructure and
applications.
mobile
With a focus on usability and
performance, we build digital products to meet the needs of today's mobile
users. Our websites are fully responsive to provide mobile-friendly
experiences. We also build native and cross-platform mobile apps, as well as
progressive web applications for B2B, B2C and B2E.
data
We deliver data solutions with an
emphasis on proper data architecture, integrity, security and performance.
Our integrated approach blends technical expertise with business insight,
while adhering to best practices in data management, data protection and
more.
Hosting
We use leading development
technologies and frameworks to deliver professional websites for small
businesses to enterprise clients. By staying on top of innovations in front-
and back-end development, we continually upgrade the performance,
accessibility and security of our websites.
Related Services
- Customer Self-Service Portals
- Business Automation
- Product Visualization Tools
- Mobile Apps & more...
- ERPs - Product Data Integrations
- CRMs - Sales & Marketing Automation
- Shipping Calculators
- Payment Gateways & more...
- Brand Identity Design
- Product Photography
- Product Explainer Videos
- 3D Modeling & more...
Frequently asked questions
What ecommerce platforms do you work with?
We work primarily with WooCommerce, as it comes with a wide array of built-in features and is easy to manage. We also have experience working with ecommerce platforms such Shopify and Magento.
Can you integrate my shop with my ERP system?
Yes, we have many years of experience integrating ERPs, CRMs and external databases with applications and websites. For clients who have already entered product data into an ERP system, for example, integration can save a significant amount of time while maintaining one source of truth.
Can you migrate products from my current site?
Yes, absolutely. We can do this manually or develop an import process for sites with a larger amount of products.
Do you support ecommerce sites?
Yes, we provide support and maintenance for websites of all kinds, including ecommerce.
Will I be able to manage products in my ecommerce site?
Yes, we empower clients to manage their online stores—from adding products, categories and promo codes, to customizing shipping and tax options. After website launch we’ll walk you through the process of managing your ecommerce site, and we can provide ongoing support and maintenance.
Will my online shop work on mobile?
Yes, absolutely. We use responsive design and conduct thorough testing to ensure every site provides a comfortable experience on mobile, whether it’s a simple microsite or a large ecommerce website.
Do you take extra security measures for ecommerce sites?
Yes, we recognize the added security concerns and responsibility that come when collecting customer data. To help protect your business and your customers, we design solutions and make recommendations to mitigate risk. For more information, learn about our approach to Information Security.
Can you convert my existing website to ecommerce?
Yes. Whether your site already has a product section or is adding products from scratch, we can implement ecommerce and show you how to manage it.
Do you do product photography?
Yes, we bring your products to life with custom photography, videography and even 3D. Customers expect quality, high-res visuals before they decide to buy, so we can work with you to ensure your products look their best and your ecommerce website is set up for success.
How long does an ecommerce take to build?
It ranges from roughly 3-5 months depending on the size of the site, number of products, integrations and other factors. Implementing ecommerce into an existing site is significantly faster.
How much does an ecommerce site cost?
Our ecommerce websites start from roughly $20k and increase based on size and scope. Rest assured, we’re fully transparent about project costs and timelines ahead of time, so you can make an informed decision.
What shipping options will my site have?
There are a number of shipping options available to suit your business needs. We can set up rules to manage shipping rates based on customer purchases or location, integrate your site with a shipping provider or keep it simple with flat-rate shipping.
What payment gateways do you work with?
We have experience working with payment processors and platforms such as Moneris, PayPal, Stripe and Square. Whatever system you choose to use, we can work directly with the third-party company to manage the integration process.
Ready to Discuss Your Ecommerce Project Goals?
Let’s Talk